Sports Activities Terms & Conditions
1 Sports activities applies to group fitness classes, fitness suite, health suite, racket sports and public/lane swimming.
2 Sports activities must be booked and cancelled online or by telephone. Online bookings applies to bookings made via the ANGUSalive App or the Online Portal.
3 Bookings must be made in advance in order to secure your place as spaces are limited. Bookings can be made from 10pm eight days in advance.
4 Payment must be made at the time of booking. Payment will not be required if the booking is covered by your membership.
5 Bookings cannot be made if you have an outstanding payment on your membership.
6 The online booking confirmation is subject to receipt of payment unless the booking is part of your membership.
7 All bookings must be made in the name of a specified member.
8 Bookings are not transferable between members.
9 For group fitness classes, fitness suite and public/lane swimming; if there are no places available, you can choose to be added to the waiting list and there is no charge for this. If you choose to be on the waiting list and have booked online, you will be notified by email if a space becomes available. If you are registered for online booking you will be able to book from the email and this will be on a first come first serve basis.
10 You must adhere strictly to the booking and sports activity times.
11 Late entry to the activity may not be permitted.
12 If due to unforeseen circumstances you have to cancel a booking you must cancel at least one hour prior to the activity start time. bACTIVE lite members will be issued a credit note instead of a refund.
13 Bookings are non-refundable for bACTIVE Lite members who fail to attend the activity without cancelling before it has started.
14 For group fitness classes, fitness suite and public/lane swimming; bACTIVE members who fail to attend or do not cancel one hour prior to the start time will be charged a £2.00 cancellation fee. No further bookings can be made until the charge is paid. These charges can be paid online or over the telephone.
15 You must register your attendance for the activity on arrival otherwise you will be recorded as failed to attend. If you have booked into more than one activity you must register for both on arrival.
16 ANGUSalive may, due to unforeseen circumstances, have to cancel an activity. As much notice as possible will be given.
17 ANGUSalive reserves the right to withdraw access to advance booking if the Terms & Conditions are not followed.
18 These conditions of use are subject to change at any time without notice. You must check these conditions of use at the time of booking.