Coronavirus (COVID-19)

Coronavirus (COVID-19) update - Monday 30 March, 2020 (11am)

**Country Parks Closure**

As previously posted, all our country parks (Crombie, Monikie, Forfar Loch and Glen Doll) are closed to visitors until further notice, with car parks, toilets and playgrounds shut to the public.

Those who do not live within walking distance please do not visit our country parks until the government's guidelines to avoid unnecessary travel has been lifted. We recognise that recreation outside is still very important for both our physical and mental health, particularly at this challenging time, so people should continue to exercise but please follow the advice issued by government and spend time in the outdoors close to your home rather than travelling elsewhere.

Those who live within the local communities of our Country Parks can still access the parks on foot to enjoy the outdoor surroundings but remember the toilets and playgrounds are closed. Please also observe social distancing as guided by government.

Your help and understanding is needed at this challenging time, please follow the UK Government guidelines and together we can work to defeat this.

Stay at home, protect the NHS and save lives.

 

Cancellations and refunds of all activities and events, including Holiday Activities, up to the end of April

We know you may have concerns about the current Coronavirus situation and how this affects your activities and events booked with ANGUSalive.

As we continue to review and reflect UK Government guidance, we have taken the decision to cancel and refund all activities and events, including Holiday Activities, up to the end of April. For activities and events later in our spring and summer season, we are closely monitoring the situation and will continue to review our policy in line with official guidelines as the situation develops.

Thank you for your continued support. As a charitable organisation your continued loyalty is key to helping us provide services for our community in future. We reinvest every penny back into our facilities and services to support our local communities and to provide fun, inclusive and accessible activities and events.

As a result of the recent closures of our Sports Centres our Junior Coaching block January to April has had to come to an early end. At ANGUSalive we value our customers and will make every effort to ensure we provide as smooth a process as possible when we can bring back these activities for you to enjoy. We would like to confirm that every customer currently receiving lessons will be guaranteed a space when facilities reopen. For cash paying customers in the current term, January to April 2020, who wish to continue receiving lessons when we reopen, we will credit the appropriate number of lost lessons to your account to ensure no financial loss.

All shows and events at our Theatre venues are also postponed until the end of April. To help keep you up to date of plans and changes, ticket holders of any affected event will be contacted directly. Please visit Ticket Source to ensure your email address is correct and up-to-date. We are working with event promoters and organisers to rearrange dates for artists and as we do this we whole-heartedly appreciate your support. We provide a programme of top-quality events, activities, classes and shows at our venues and provide support to many other organisations across the county.

We are a charity and so rely heavily on the income from tickets sales, which has now stopped entirely due to the Coronavirus crisis. We will do our utmost to keep our venue websites and communication channels up to date with the latest show, activity and event details and all-important ticket information.

We look forward to welcoming our customers back to enjoy our fantastic local facilities that ANGUSalive prides itself on providing to our communities. This is a fast-developing situation and we will be making further announcements over the coming days via our social media channels and website.

In the meantime as we have no staff in our venues please feel free to contact us via email on enquiries@angusalive.scot for any further information.

 

Car parks at our Country Parks are now CLOSED - Wednesday 25th March, 2020 

If you live very nearby walking access is still available. Please DO NOT travel to our venues.

Stay at home - protect the NHS...save lives

 

Closure of ANGUSalive facilities -  Wednesday 18th March, 2020 (11am)

As informed by government this week, the general public should stay at home as much as possible and avoid unnecessary social contact to slow the spread of COVID-19 (coronavirus).

After reviewing the new guidance in association with our partner agencies, we have made the decision to close our venues across our theatres, town halls, museums, galleries, archives, countryside adventure, libraries, sports centres from close of business today (Wednesday 18 March, 2020).

All activities, events and programmes associated with our venues will be temporarily suspended until further notice.

Our country parks at Monikie, Crombie and Forfar Loch will remain open to the public as these are outdoor spaces.

bACTIVE members don’t need to freeze or cancel their membership during this time, we will automatically be freezing all payments for all membership types whilst our facilities are closed. We will be updating our members with other ways they can stay active.

We’ll be providing further information in the coming days for customers who have tickets for events or activities booked so please bear with us at this time.

Your understanding and support is important to us and we are working with our partners to explore ways our workforce can provide help to the local community in this challenging time.

We’ll continue to monitor the situation closely and follow the national guidance and will provide regular updates via our website and social media channels.

We are looking forward to seeing you back and enjoying our venues, events and activities once we are through this. In the meantime, take care.

 

Coronavirus (COVID-19) update - Tuesday 17 March, 2020 (11am)

Following revised guidance from the UK Government announced late Monday 16 March, we are reviewing our position in discussion with our partner agencies and will issue further announcements regarding our services as soon as possible.

It is important to highlight that this is a fast moving situation with updated guidance being given from our partners, the UK Government and Scottish Government on a daily basis and we are continually reviewing and reflecting this guidance into our service operations.

Please keep an eye on social media and our website for up-to-date information regarding our services and COVID-19.

We would like to thank our customers for their patience and understanding at this difficult time.

 

COVID-19 statement –Monday 16 March, 2020

ANGUSalive has been closely monitoring the situation regarding COVID-19 and continues to work with partner agencies and follow government  guidance. The health and safety of our customers, visitors and employees is of the utmost importance across our sports centres, libraries, museums, galleries, archives, country parks, theatres and venues.

ANGUSalive continues to operate as usual however it is important to highlight that this is an evolving situation and we are working closely with partner organisations to continually monitor the latest guidance and ensure a coordinated approach.

Below are some important updates around our services:

Mass events – theatre and venues:

On 15 March the Scottish Government updated its guidance for organisers of mass events. They have advised the cancellation or postponement of mass events of over 500 people that rely on support from our public services.  As our Webster Theatre in Arbroath does not rely on public services and has a maximum capacity of up to 500 people, our theatre shows will continue as planned until further guidance advises otherwise.

Football classes affiliated with the Scottish Football Association:

ANGUSalive’s football classes which are run in partnership with the Scottish Football Association, such as our McDonald’s Fun Football classes, football festivals, Advanced Training Centre and term-time football classes are cancelled until further notice. This decision is in line with the Scottish FA’s decision to suspend ALL domestic professional and grassroots football. You can read the full statement from the SFA on their website.  We are contacting customers directly to inform them of these cancellations.

Our Disability Sport programme in association with Scottish Disability Sport:

ANGUSalive’s Disability Sport programme has been cancelled until further notice following the announcement by Scottish Disability Sport to suspend all squads, programmes, events, courses and competitions from Saturday 14th March 2020. You can read more on their decision on their website. We are contacting customers directly to inform them of these cancellations.

Any further cancellations of our events either through the direction of government guidance or any of our partner organisations will be posted here or via social media.

You can find further information and updates on public health advice for coronavirus on Angus Council’s website. You can also access up-to-date public health advice on NHS Inform

Please remember the general public have a vital role to play in helping us contain any outbreak by following the latest health and travel advice. People are encouraged to follow basic hygiene precautions, such as washing hands with soap frequently, not touching their face and covering their nose and mouth with a tissue when coughing or sneezing.

We would like to thank our customers for their patience and understanding at this time.

 

Coronavirus (COVID-19) related Membership FAQ’s:

Following the recent announcement regarding the closure of all ANGUSalive facilities, we wanted to answer some of the questions our members are likely to have in relation to their membership and our sport and leisure facilities which can be found by clicking on this link.